Action for Boston Community Development

Human Resources Job Posting

Recruitment Bulletin # 1773
March 05, 2010

VOLUNTEER AND OUTREACH SPECIALIST - SHINE - ARRA
Elder Services - Serving the Health Information Needs of Elders (SHINE)

Develop and implement an outreach plan for the SHINE program in the Boston community, assist with volunteer recruitment and retention, and provide SHINE services to clients. Provide leadership to SHINE counselors to implement a community outreach strategy in each neighborhood. Conduct presentations to community groups about the SHINE program and establish partnerships with pertinent community agencies. Provide technical assistance and monitoring to new and ongoing SHINE counselors. Develop internal structures for volunteer expansion, including updating office and scheduling procedures, job descriptions, and the volunteer manual. Create and implement a volunteer retention strategy. Provide health insurance counseling services in compliance with SHINE procedures. Participate in continued training by attending monthly meetings and recertification as required by the SHINE program. Complete data entry requirements as needed. Perform other related duties as required.

Strong computer, presentation, organizational, and verbal and written communication skills required. Willing to learn and retain information relevant to health insurance matters. Must be mature and sensitive to the senior citizen population. Ability to work independently with some supervision, and travel throughout Boston as required. Minimum of a high school diploma or GED. At least one to three years of relevant work experience. Associate’s degree in Human Services or a related field preferred. SHINE certification preferred. Bilingual skills a plus. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.

Please note: this position is funded under the American Recovery and Re-investment Act (ARRA) and is temporary through September 30, 2010.

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How to Apply

Email: hr@bostonabcd.org (Please indicate the job title you’re interested in the subject line! Attachments in Microsoft Word ONLY, please.)

Please direct resumes and inquiries to:
Action for Boston Community Development, Inc.
Human Resources
Department 161
178 Tremont Street, Boston MA 02111 

PHONE 617-357-6000
TTY 617-423-9215
FAX 617-423-7693