Recently Announced Jobs at ABCD
Recruitment Bulletin #1934
November 27, 2013
HOUSING OPERATIONS MANAGER
Housing and Homelessness Department
Responsible for direct service management, program operations, and staff supervision in accordance with ABCD policies, regulations, and performance standards. Assist in the development and implementation of new training protocols and tools to support staff. Implement and monitor direct service delivery procedures, including providing guidance to staff as it relates to assessing client needs, conducting home visits and crisis management. Intervene and assume responsibility for difficult cases when necessary. Ensure data integrity and confidentiality, and implement documentation and file review protocols. Act as a program liaison with internal and external departments. Submit reports and statistical data to the Director of Housing for review and approval. Attend meetings and trainings as needed. Perform other related duties as required.
Minimum of a Bachelor’s degree in Social Work, Human Services or a related field, with three to five years of related experience in human services required. Must have prior experience working with the homeless population and an understanding of accessing affordable housing. Demonstrated ability to train and supervise staff required. Must be able to manage multiple and complex tasks. Must have strong written, verbal, interpersonal and problem-solving skills. Ability to interact professionally with staff at various levels within the organization required. Must be willing to conduct home visits in various Boston neighborhoods. Ability to work and establish boundaries with staff and clients required. Must be able to work with mental health, substance abuse and domestic violence issues. Valid driver’s license required. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
HOUSING SEARCH / STABILIZATION SPECIALIST – DS
Housing and Homelessness Department – Dimock Shelter
Assist families at the Eliza Mahoney homeless shelter with housing search assistance and previously homeless families with stabilization services. Work with clients to overcome barriers that prevent them from obtaining/maintaining permanent housing. Connect clients with community resources, medical and/or mental health providers and other support agencies to facilitate self-sufficiency. Assist clients with developing/maintaining a budget in order to obtain/maintain permanent housing. Screen clients on eligibility for various subsidized housing programs and guide them through the application process. Accompany clients to apartment viewings, lease signings and/or housing appeals. Assist clients in negotiations with landlords, property managers, housing authorities and community agencies in order to obtain/maintain permanent housing. Work with the Housing Court Advocate on pending court cases and appeals. Maintain accurate case notes and document client-related activities. Perform other related duties as required.
Minimum of a high school diploma/GED, with one to three years of related experience required. Associate’s degree in Human Services or related field preferred. Must have knowledge of housing subsidies and homeless and housing issues. Strong verbal and written communication skills required. Must be able to handle a variety of assignments and have the flexibility to work some evenings if necessary. Must have a valid driver’s license to travel between sites. Bilingual skills preferred. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
Email: email@example.com (Please indicate the job title you’re interested in the subject line! Attachments in Microsoft Word ONLY, please.)
Please direct resumes and
Action for Boston Community Development, Inc.
178 Tremont Street, Boston MA 02111