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Human Resources Recruitment Bulletin #2006,
July 02, 2015


CASE COORDINATOR - MOTEL SERVICES
Housing and Homelessness Prevention Department

Responsible for providing direct care services to families eligible for Emergency Assistance (EA) and residing in motels, and will support them as they work towards a goal of self-sufficiency. Conduct intake and assessment of families and determine the appropriate services needed. Provide overall orientation to motel/shelter including but not limited to: introductions to other families residing in the motel, location of grocery stores and medical facilities, responsibilities and daily schedule. Make appropriate referrals for on-going services (DCF, DPH for Families, DMH, DTA, etc.). Actively participate and engage families in Activities of Daily Living (ADL), including but not limited to: enrolling their children in school, assessing of physical and mental health care needs, addressing substance abuse issues, safety issues, etc. Develop a strong understanding of available community support services and link participants with these services. Maintain paper and electronic records in accordance with standard format. Perform other related duties as required.

Minimum of a high school diploma/GED, with one to three years of experience in human services required. Must have knowledge of homeless families and issues of poverty, Massachusetts Tenant Law and EA Rules and Regulations. Demonstrated mediation and conflict resolution skills. Ability to regularly work outside of normal business hours. Ability to work within a fast-paced work environment and meet demands of a complex population. Must have strong oral and written communication skills. Valid driver’s license, reliable transportation and ability to safely transport clients required. Must pass a CORI check. Bi-lingual/Bi-cultural. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.


HOUSING MANAGER - MOTEL SERVICES
Housing and Homelessness Prevention Department

Responsible for the daily oversight of program operations and supervision of the Motel Services team. Ensure that high quality direct care services are delivered to individuals and families who are eligible for Emergency Assistance (EA) and living in motels, and support them as they work towards a goal of self-sufficiency. Implement and monitor protocols for the delivery of direct services at motel locations, and intervene and assume responsibility with difficult cases. Manage administrative processes related to supervising Motel Services staff, including but not limited to: making hiring and termination recommendations, completing performance evaluations, and identifying, developing and delivering trainings. Develop relationships with HomeBASE Re-housing providers as well as other related service-providing agencies. Strengthen working relationships with significant resources in family support network as specified by DHCD and supervisory staff. Manage all reporting, and statistical data collection and compliance. Perform other related duties as required.

Bachelor’s degree in Human Services or related field required, Masters Degree preferred. Three to five years experience in human services required, with direct experience training and supervising staff strongly preferred. Knowledgeable about EA Rules and Regulations, Massachusetts Tenant Law, and homeless families and issues of poverty. Ability to regularly work outside of normal business hours. Ability to work or be “on call” nights, weekends and holidays as needed. Must be able to manage multiple and complex tasks. Strong written, verbal, and interpersonal skills required. Must be able to pass a CORI check. Possess a valid driver’s license and reliable transportation. Attendance and participation in CPR, First Aid, and Infant CPR training required. Bi-lingual/Bi-cultural preferred. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.


HOUSING SPECIALIST - MHOT
Housing and Homelessness Department - MHOT (Malden)

Responsible for identifying short and long term housing resources for homeless and at risk households in the Malden, Medford, and Everett area, and provides resources and referrals when necessary. Build relationships and collaborations with landlords, property managers, and City and State resources to identify and create housing solutions for the targeted population. Conduct comprehensive needs assessments for each individual and household at risk. Conduct landlord outreach activities to engage and inform landlords and property managers of the intent of the MHOT program. Assist in the implementation of goals and objectives of the MHOT program through the Malden, Medford and Everett areas. Maintain clear and accurate record keeping of paper and electronic files. Perform other related duties as required.

Minimum of a High School Diploma/GED, with one to three years experience in housing or homelessness prevention, or community outreach and or organizing required. Must have some experience and knowledge of homeless and housing issues and knowledge of housing subsidies. Must have good written and oral communication skills. Must be able to pass a CORI check. Must have a valid driver’s license. Bilingual a plus. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.


How to Apply

Email: hr@bostonabcd.org (Please indicate the job title you’re interested in the subject line! Attachments in Microsoft Word ONLY, please.)

Please direct resumes and inquiries to:
Action for Boston Community Development, Inc.
Human Resources
Department 161
178 Tremont Street, Boston MA 02111 

PHONE 617-357-6000
TTY 617-423-9215
FAX 617-423-7693


ABCD, Inc. is an equal opportunity employer actively seeking applications under its affirmative action programs.

     
 

Copyright © 2015
Action for Boston Community Development, Inc.
178 Tremont Street Boston MA 02111
PHONE: 617-357-6000 TTY 617-423-9215

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