Action for Boston Community Development, Inc.  

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Human Resources Recruitment Bulletin #1949
April 11, 2014


CASE MANAGERS II
Community Coordination - Citywide

Conduct intake process and assist clients in establishing educational and occupational goals. Identify support services needed and make appropriate referrals. Assist clients in the proper completion of job applications and resumes for employment opportunities. Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts. Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities. Conduct workshops for the diverse populations of a designated Boston neighborhood. Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, food stamps and health insurance. Maintain case management files. Perform other related duties as required.

Minimum of a Bachelor’s degree in Social Sciences, Business Administration or a related field required. Must have at least one to three years of experience in case management or job development and working with adults and youth. Proficiency in Microsoft Word and Excel required. Bilingual skills a plus. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.


NEIGHBORHOOD CLIENT SERVICES COORDINATORS
Community Coordination - Citywide

Coordinate neighborhood services including maintaining an active caseload of clients, conducting outreach activities and facilitating workshops. Conduct intake process and assist clients in establishing educational and occupational goals. Provide case management services, identify support services needed and make appropriate referrals. Prepare weekly narrative reports regarding client and employment efforts. Develop and maintain working relationships with various organizations within the community to better serve client needs. Collaborate with prospective employers to maintain up-to-date information on current employment opportunities. Maintain accurate database for the agency, clients and employers. Perform other related duties as required.

Minimum of a high school diploma/GED with an equivalent of two years of college coursework required. Must have at least one to three years of experience in case management or job development, and experience working with adults and youth. Bilingual skills in Spanish preferred. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.


OPERATIONS MANAGERS
Community Coordination - Citywide

Assist in the day-to-day operations of the neighborhood service center. Ensure that program activities and performance meet and exceed established goals. Supervise and coordinate office activities for staff and volunteers. Provide accurate and timely statistical and narrative reports. Assist in grant writing and the development and implementation of programs. Oversee tracking and data collection of client information. Assist in the preparation of reports for funding sources. Manage inventory, purchases and payments of office supplies and equipment. Ensure information about ABCD services is accessible to the community. Travel and represent the agency at meetings and events with other agencies and local groups. Perform other related duties as required.

Minimum of a Bachelor’s degree in Management, Human Services or a related field, with at least one to three years of experience conducting and supervising human services required. Must have a broad knowledge of and the ability to access human services in the city. Excellent verbal and written communication skills and demonstrated ability to work without supervision required. Bilingual skills a plus. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.


How to Apply

Email: hr@bostonabcd.org (Please indicate the job title you’re interested in the subject line! Attachments in Microsoft Word ONLY, please.)

Please direct resumes and inquiries to:
Action for Boston Community Development, Inc.
Human Resources
Department 161
178 Tremont Street, Boston MA 02111 

PHONE 617-357-6000
TTY 617-423-9215
FAX 617-423-7693


ABCD, Inc. is an equal opportunity employer actively seeking applications under its affirmative action programs.

     
 

Copyright © 2014
Action for Boston Community Development, Inc.
178 Tremont Street Boston MA 02111
PHONE: 617-357-6000 TTY 617-423-9215

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